Frequently Asked Questions
Discover everything you need to know about your Memo Paris olfactory journey.
Where does Memo Paris ship to?
We offer international shipping to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your fragrances authentic?
Yes, every product sold on our official website is 100% authentic and shipped directly from our workshops in France.
What is your return policy?
We accept returns within 14 days of delivery, provided the perfume is in its original, unopened packaging with the cellophane seal intact.
Can I try a scent before purchasing a full bottle?
We recommend purchasing our Discovery Sets or individual samples to experience the fragrance on your skin before committing to a full-sized bottle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure and seamless transactions.
How should I store my Memo Paris fragrance?
To preserve the integrity of the ingredients, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.